Direct bookings on BNBHubs follow the cancellation tier of the property you choose. Each listing displays its tier on the checkout page before you pay.
Most BNBHubs direct bookings use the Moderate tier:
Monthly and corporate stays are charged month-by-month and follow:
If a documented event (government travel ban, natural disaster, airline cancellation with no rebooking option within 24 hours, family emergency with medical proof) makes your trip impossible, BNBHubs will offer a date change at no fee or a full refund of unused nights. Request within 48 hours of the event by email to bookings@bnbhubs.com.
If BNBHubs or the property owner needs to cancel a confirmed booking (force-host cancel), the guest receives a 100% refund of all paid amounts plus a 10% credit toward a future BNBHubs direct stay. We do not cancel for revenue reasons — only for safety, structural, or documented emergencies.
WhatsApp is the fastest — usually under 30 minutes during Egypt waking hours.
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