Booking a stay
Is it really cheaper to book direct?+
Yes. Booking platforms add a service fee on top of the nightly rate and charge the owner a commission. Book direct on bnbhubs.com and both come off the table — plus you get 10% off with code DIRECT10. Same home, lower price.
How do I actually book?+
Pick your dates on any listing and check out securely on our site — or tap WhatsApp to book with a real person. Either way you get an instant confirmation and a human on call for your whole stay.
What does DIRECT10 include?+
10% off the live nightly rate, no booking fees added at checkout, and free cancellation up to 7 days before check-in. The code is applied automatically when you book direct.
Is booking direct safe?+
Completely. Payment is processed securely and encrypted on bnbhubs.com — we never see your card details. Every property is real and managed in-house by our team, not a faceless listing, and a concierge is one WhatsApp message away.
Payments & cancellation
What payment methods do you accept?+
All major credit and debit cards through our secure on-site checkout. Your payment is encrypted end-to-end — we don't store card numbers.
What's your cancellation policy?+
Free cancellation up to 7 days before check-in on direct bookings. Full details are on every listing and in our
cancellation policy.
Are there any hidden fees?+
No. The price you see at direct checkout is the price you pay — no platform service fee, no surprise cleaning charges bolted on at the end.
During your stay
How do I check in?+
You'll get clear check-in details and directions before arrival. Most stays use a smooth self check-in or a meet-and-greet, and your concierge is on WhatsApp if anything comes up.
What if something goes wrong?+
Message us on WhatsApp — a real local team member, not a ticket queue. In-stay issues are handled fast, day or night.
For property owners
What does BNBHubs do for owners?+
We run your rental like a business: professional photos, dynamic pricing, a direct-booking page of your own, guest messaging, cleaning coordination, and channel sync across Airbnb, Booking.com and Google. You watch the revenue.
Do you manage boutique hotels and villas?+
Yes — from a first apartment to villas and boutique hotels, managed to a white-glove standard. Today we run a focused portfolio in El Gouna and Cairo, with a 50-unit operator partner onboarding now, and we're built to take on more.
How much does management cost?+
It's performance-based — we earn when you earn. The fastest way to see the numbers for your property is a
free Revenue Leak Score: 60 seconds, no signup.
How fast can I get started?+
Most owners are onboarded in a few days and earning within weeks. Start with the free score, and we'll handle the setup end-to-end.
Still have a question?
Our team replies in minutes — pick whichever is easiest.