Terms and Conditions

1. Terms & Conditions:

Prior to booking please note it takes at least one business day to get you approval from Gouna city and be granted with permit access number for entrance on property.

Check-In / Check-Out Policies

Following are the check-in and check-out times and policies.

Check-In: 2pm or after

Check-Out: 11:00am

Property and Cancellation Policies:

Cancellations must be requested no less than 15 days prior to the scheduled arrival date to ensure no deductions are made on your payments.

For cancellations made 15 days or less prior to the scheduled arrival, 50% of the fee for the entire reservation period is non-refundable unless we are able to re-rent the unit for the same period of time. If the unit is re-rented, a refund will be provided.

There are no refunds for early departures or inclement weather.

RENTAL POLICIES AND GENERAL TERMS

1. Minimum Age.

The “Minimum Age” to rent the Property is 18 years of age. You agree to provide us with proof of age upon request. A parent or legal guardian must accompany all guests who are under the Minimum Age for the entire duration of the rental.

1. Responsible Renter.

As the Renter, you agree to be an occupant of the Property for the entire duration of the rental. All other occupants will be family members, friends, and other responsible adults over the Minimum Age, or accompanied by a parent or legal guardian. You agree to be solely responsible for your actions and the actions of all family members, guests, and invitees (collectively, “Occupants”) present at the Property at any time during your stay, and to ensure that all Occupants understand and comply with the Terms.

1. Good Neighbor Policy.

Because the Property is in a neighborhood of privately owned homes, quiet hours are to be observed between 12:00 a.m. and 8:00 a.m.  To prevent theft of or damage to furnishings or your personal property, you agree to close and lock doors and windows when you are not present at the Property, and upon check-out.

1. Maximum Occupancy.

The number of people present at the Property may not exceed the maximum posted occupancy.

1. No Smoking.

No smoking is permitted inside the Property. Smoking is only permitted where a property has a balcony. IMPORTANT: A $200 charge will be applied to the customer’s credit card if it is determined that smoking has taken place inside the Property.

1. Animals.

Up to (1) dog per accommodation is permitted (with the exception of Pit Bulls or Pit Mixes, which are expressly prohibited) with a nonrefundable $50 cleaning fee, and the guest must sign the Pet Policy & Agreement form.  IMPORTANT: A $200 charge will be applied to the customer’s credit card if it is determined that unreported animals have been kept in the rooms.

1. Events.

Events are prohibited. IMPORTANT: A $300 charge will be applied to customer’s credit card if it determined that an event has taken place at the property.

1. Criminal Activity Prohibited.

Use of the Property for any criminal activity is prohibited and may result in fines, prosecution, and/or your immediate removal from the Property. We will cooperate with any investigation of alleged criminal activity that occurred at the Property during your stay.

1. Payment Terms; Fraud.

If you are paying by credit card you represent that you are the account holder or an authorized user of the account. If your payment is refused by the card processor we will ask you for a different form of payment and adequate proof of identity (such as a government-issued ID that matches the name on the account). Bnbhubs may cancel your reservation or remove you and all Occupants from the Property immediately if you fail to provide a form of payment that can be validated. We may share your credit card information and other information about you with law enforcement if we suspect fraud.

1. Consequences of Breach; Charges for Damage.

Any failure by you or any other Occupants to comply with these Terms is a breach of this Agreement and may result in a forfeiture of your rights to rent the Property, up to and including removal from the Property without refund, with or without the assistance of law enforcement. In addition, you are responsible for, and you authorize us to bill your credit card on file for the full amount of damage, loss or excessive cleaning required to restore the Property to its condition prior to your stay as a result of acts or omissions by you or any Occupant, as well as any fines issued by police, other government officials or agencies, utility providers for violation of any law, rule or ordinance during your stay.

1. Cancellation Policy; No Shows.

For cancellations less than 5 days before the scheduled arrival, payment is non-refundable unless the Property is re-rented for the same period. If the Property is re-rented, a refund (less booking and/or transaction fees) will be provided.  There are no refunds for no-shows, late arrivals, early departures, or inclement weather.

1. Maintenance Issues; Property Conditions.

You agree to contact Bnbhubs as soon as you notice any maintenance problem, or any potentially hazardous condition at the Property. You further agree to give Bnbhubs a reasonable amount of time to address the concern and provide remedy. We will take reasonable and appropriate steps to remedy any reported problem as soon as practicable. We may enter the Property at your request, at reasonable times and with reasonable notice to inspect, maintain, or repair the Property, and to address any situation you report that we deem a threat to persons or property.